Shipping and Return Policy
1) Shipping
- Do not accept tampered, damaged, or expired shipments.
- If already accepted, email us at support@korikart.com within 7 days with product photos, or call 7428335888 for immediate assistance.
- After inspection, if verified, a refund will be issued to your bank account within 7-10 working days; for COD, expect 10-15 days. If undamaged, the product will be returned to you.
- For missing/damaged accessories, a replacement or a Korikart balance equivalent may be provided at the seller's discretion.
- Claims must be raised within 7 working days; products cannot be exchanged/returned for other reasons.
- Items showing wear, missing a seal, or damaged will not be accepted.
- Food, used beauty items, clothing, and books are non-returnable per brand agreements.
- Loyalty points used on a cancelled order are not refunded to the Korikart account.
- Sign-up points (400 points = INR 20) can be redeemed on the first order, but cancelled orders will not restore these points.
- Only one discount coupon is valid per purchase.
- Return requests must be made within 7 days of delivery; accepted returns will be replaced within 7 working days.
2) Product Delivered
A: Delivery typically takes 3–5 business days across India. For Delhi/NCR, orders arrive within 2–3 days, while remote locations such as Nagaland and Jammu & Kashmir may require 5–7 days.